{"id":2768,"date":"2023-09-22T15:39:54","date_gmt":"2023-09-22T13:39:54","guid":{"rendered":"https:\/\/rationalk.ch\/blog\/?p=2768"},"modified":"2023-09-22T16:27:03","modified_gmt":"2023-09-22T14:27:03","slug":"incidents-infrastructure-ete-2023","status":"publish","type":"post","link":"https:\/\/rationalk.ch\/blog\/incidents-infrastructure-ete-2023\/","title":{"rendered":"Incidents infrastructure"},"content":{"rendered":"\n<p>Notre h\u00e9bergeur principal a r\u00e9cemment eu 2 pannes importantes qui ont  impact\u00e9 nos clients cloud. Le logiciel n&rsquo;\u00e9tait pas disponible pendant plusieurs heures. Nous avons ajout\u00e9 en bas de cet article les liens vers les descriptifs des pannes.<\/p>\n\n\n\n<p>Nous sommes d\u00e9sol\u00e9s pour la g\u00eane occasionn\u00e9e. Nous avons pris des mesures pour limiter ces risques et am\u00e9lior\u00e9 notre infrastructure cloud.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les bases de donn\u00e9es sont d\u00e9sormais r\u00e9pliqu\u00e9es sur 4 serveurs (2 h\u00e9bergeurs diff\u00e9rents, tous les deux en Suisse)<\/li>\n\n\n\n<li>Un serveur d&rsquo;application redondant a \u00e9t\u00e9 install\u00e9 chez un h\u00e9bergeur diff\u00e9rent de notre h\u00e9bergeur principal (h\u00e9bergement Suisse)<\/li>\n\n\n\n<li>La mise en place d&rsquo;une page de status des incidents pour partager avec vous l&rsquo;\u00e9tat de notre infrastructure<\/li>\n<\/ul>\n\n\n\n<p>En cas de nouvelle panne d&rsquo;un de nos h\u00e9bergeurs, l&rsquo;autre h\u00e9bergeur pourra prendre le relais.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">En cas de nouvelle panne<\/h2>\n\n\n\n<p>Vous verrez probablement cet \u00e9cran <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"572\" src=\"https:\/\/i0.wp.com\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-22-at-15.48.06.png?resize=580%2C572&#038;ssl=1\" alt=\"\" class=\"wp-image-2774\" srcset=\"https:\/\/i0.wp.com\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-22-at-15.48.06.png?resize=1024%2C1010&amp;ssl=1 1024w, https:\/\/i0.wp.com\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-22-at-15.48.06.png?resize=300%2C296&amp;ssl=1 300w, https:\/\/i0.wp.com\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-22-at-15.48.06.png?resize=768%2C758&amp;ssl=1 768w, https:\/\/i0.wp.com\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-22-at-15.48.06.png?w=1026&amp;ssl=1 1026w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><\/figure>\n\n\n\n<p>Si apr\u00e8s plusieurs minutes et rafraichissement de la page, cet \u00e9cran persiste. Vous pourrez vous rendre sur le lien \u00ab\u00a0Status\u00a0\u00bb<\/p>\n\n\n\n<p><a href=\"https:\/\/rationalk-ch.runstat.us\/\">https:\/\/rationalk-ch.runstat.us\/<\/a><\/p>\n\n\n\n<p>Cette page listera les pannes en cours et les actions que nous sommes en train d&rsquo;entreprendre pour r\u00e9tablir le syst\u00eame<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"567\" src=\"https:\/\/i0.wp.com\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-22-at-15.48.47.png?resize=580%2C567&#038;ssl=1\" alt=\"\" class=\"wp-image-2775\" srcset=\"https:\/\/i0.wp.com\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-22-at-15.48.47.png?resize=1024%2C1001&amp;ssl=1 1024w, https:\/\/i0.wp.com\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-22-at-15.48.47.png?resize=300%2C293&amp;ssl=1 300w, https:\/\/i0.wp.com\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-22-at-15.48.47.png?resize=768%2C750&amp;ssl=1 768w, https:\/\/i0.wp.com\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/Screenshot-2023-09-22-at-15.48.47.png?w=1052&amp;ssl=1 1052w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Incident de juillet 2023<\/h2>\n\n\n\n<p>Lien infomaniak : <\/p>\n\n\n\n<p><a href=\"https:\/\/infomaniakstatus.com\/en\/8PEOm8KZxV\/\">https:\/\/infomaniakstatus.com\/en\/8PEOm8KZxV\/<\/a><\/p>\n\n\n\n<p>Lien PDF : <\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/incident-infomaniak-juillet-2023.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Contenu embarqu\u00e9 incident-infomaniak-juillet-2023.\"><\/object><a id=\"wp-block-file--media-3bcc1659-cd66-448d-8a1b-68da73baef13\" href=\"https:\/\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/incident-infomaniak-juillet-2023.pdf\">incident-infomaniak-juillet-2023<\/a><a href=\"https:\/\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/incident-infomaniak-juillet-2023.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-3bcc1659-cd66-448d-8a1b-68da73baef13\">T\u00e9l\u00e9charger<\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Incident de septembre 2023<\/h2>\n\n\n\n<p>Lien infomaniak : <\/p>\n\n\n\n<p><a href=\"https:\/\/infomaniakstatus.com\/en\/8PqOmBRGjV\/\">https:\/\/infomaniakstatus.com\/en\/8PqOmBRGjV\/<\/a><\/p>\n\n\n\n<p>Lien PDF : <\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/incident-infomaniak-sept-2023.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Contenu embarqu\u00e9 incident-infomaniak-sept-2023.\"><\/object><a id=\"wp-block-file--media-c16cb82e-71f7-47ee-8e76-60042f7953ad\" href=\"https:\/\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/incident-infomaniak-sept-2023.pdf\">incident-infomaniak-sept-2023<\/a><a href=\"https:\/\/rationalk.ch\/blog\/wp-content\/uploads\/2023\/09\/incident-infomaniak-sept-2023.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-c16cb82e-71f7-47ee-8e76-60042f7953ad\">T\u00e9l\u00e9charger<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Notre h\u00e9bergeur principal a r\u00e9cemment eu 2 pannes importantes qui ont impact\u00e9 nos clients cloud. Le logiciel n&rsquo;\u00e9tait pas disponible pendant plusieurs heures. Nous avons ajout\u00e9 en bas de cet article les liens vers les descriptifs des pannes. Nous sommes d\u00e9sol\u00e9s pour la g\u00eane occasionn\u00e9e. Nous avons pris des mesures pour limiter ces risques et [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":false,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"enabled":false},"version":2}},"categories":[6],"tags":[],"class_list":["post-2768","post","type-post","status-publish","format-standard","hentry","category-rationalk"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/rationalk.ch\/blog\/wp-json\/wp\/v2\/posts\/2768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rationalk.ch\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rationalk.ch\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rationalk.ch\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rationalk.ch\/blog\/wp-json\/wp\/v2\/comments?post=2768"}],"version-history":[{"count":4,"href":"https:\/\/rationalk.ch\/blog\/wp-json\/wp\/v2\/posts\/2768\/revisions"}],"predecessor-version":[{"id":2776,"href":"https:\/\/rationalk.ch\/blog\/wp-json\/wp\/v2\/posts\/2768\/revisions\/2776"}],"wp:attachment":[{"href":"https:\/\/rationalk.ch\/blog\/wp-json\/wp\/v2\/media?parent=2768"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rationalk.ch\/blog\/wp-json\/wp\/v2\/categories?post=2768"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rationalk.ch\/blog\/wp-json\/wp\/v2\/tags?post=2768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}